For Glenn, Judy, and Peyton Bailey, room appeal starts at the ground level, with flooring that’s both high-quality and stylish. For years, Ocalans have sought their expertise in blending form and function.
SOMETIMES, THERE IS SOMETHING NEW under the sun. Glenn Bailey discovered that truth last August when he turned his popular Ocala flooring business, B&B Flooring Design Center, into a highly successful Abbey Carpet & Floor store. Together with his wife, Judy, and son, Peyton, Glenn decided on this new direction after learning how many benefits the nationwide company would afford his customers.
“It gives us a competitive edge as far as pricing, and it enables us to offer 12-month, no-interest financing on an everyday basis, rather than just for special occasions,” Glenn explains. “Plus, no one in the industry has warranties like the ones we’re able to offer through Abbey. They’re unsurpassed.”
Abbey Floors & More, which sells and installs carpet, wood, laminate, vinyl, and tile flooring, offers an exclusive 60-day, satisfaction-guaranteed warranty on select products. In addition to superior financing and warranty coverage, Abbey Floors & More—as one of 800 nationwide Abbey stores—has some of the most aggressive pricing in the industry on name brands like Armstrong, Mohawk, Shaw, Daltile, and Anderson Hardwood.
“Our new 2,500-square-foot showroom is clean, neat, and shopper-friendly,” says Glenn.
The Baileys’ team, including Chuck Henderson and Emmett Rhodes, has 150 years of combined experience. They’re able to offer hands-on, professional expertise in the flooring and décor business, and they can even bring their knowledge and product selection directly to your front door with the Abbey Floors & More Shop At Home van. It is filled with samples to enable homeowners and business owners to see the products in their house or office before they make a purchase.
“It’s our Shop-At-Home program,” Glenn explains. “If you can’t come into the showroom, we’ll bring the showroom to you.”
As always, the consultations and estimates at Abbey Floors & More, including the mobile showroom service, are complimentary. Personal service is of the utmost importance to the Baileys.
Frank Equi, vice president of Ferrentino Homes/Arthur Rutenberg Homes Inc., has sought out Glenn, Judy, and Peyton’s
attention to detail for the past eight years
and appreciates not only their personal
service but also their promptness.
“They’re always very responsive. They do
a great job,” he says. “If something does go wrong, they jump on it immediately.”
Frank and the Baileys are on a first-name
basis with each other, as is Jerry Murphy,
co-owner of Murphy Kaufman Builders.
“They’re dependable people,” he says.
“I get service the same day.”
Jerry not only recommends Abbey Floors
& More to his homeowners, he uses the
flooring in every home his company builds.
He even has the Baileys’ personal phone numbers at his disposal. For Glenn, that
kind of personal attention is the way he
prefers to conduct business.
“At Abbey Floors & More, you’ll be working
and dealing directly with the owners, not a
service manager or department head,” he reiterates.
“We will do whatever we have to do to make
sure you’re satisfied.”
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