Wireless In Wildwood
With Comm-Tech, the newly opened Verizon Wireless store in Wildwood, locals can easily hook onto, as the TV ads say, “America’s largest and most reliable 3G network.” Not sure what a 3G wireless network is? That’s where Matt Ellis and Susan Nash can help.
Matt Ellis and Susan Nash (shown at right) aren’t typical business partners. The two have known each other for decades. In fact, Susan and Matt’s mother have been best friends since grade school, and Susan’s husband and Matt’s father are also best friends.
No, theirs isn’t the usual business partnership. They’re more like family, a family that happens to share a passion for technology and business. Enter Comm‑Tech in Wildwood, the new Verizon Wireless store Matt and Susan recently opened together that offers the company’s products and services, including access to Verizon’s 3G network—the largest of its kind in the nation—to individuals and businesses alike.
“I’ve been in business for many years, and after my youngest child left for college, I decided to venture out,” explains Susan, who has owned a mechanical and plumbing business with her husband for over 30 years in Sumter County.
“Matt and I got together, and with his extensive knowledge of wireless technology and my business background, we decided to form Comm‑Tech.”
In addition to Susan’s positive business reputation, Matt, a lifelong Wildwood resident, brings a wealth of knowledge to Comm‑Tech.
“I have 10 years of experience in the wireless industry,” he says. “I was with one of the top three wireless companies in the U.S. for most of nine years. Then I decided to break off and form this one.”
When it came to deciding which provider the two owners would partner with, the two owners never had any doubts: Go with the best.
“Verizon is the number-one carrier in the industry. There are over 85 million subscribers,” Matt explains. “They’ve got the lowest turnover in the industry, which means Verizon has the least amount of customers leaving their network.”
“Verizon also has a 30-day, no-questions-asked guarantee if their product doesn’t work out for a customer,” Susan adds. “That’s what’s nice about Verizon. It’s a no-worries guarantee.”
“No worries” also aptly describes the customer experience at Comm‑Tech, where Susan and Matt put a local face on the often-impersonal world of technology. Together, they prove that going mobile doesn’t have to mean feeling overwhelmed.
“In some other places, you walk in and you might not know what to expect,” Matt explains. “Here, you’re going to get honesty and integrity.”
Helping to provide that superior customer service at Comm‑Tech is Scott Jordan, the retail sales consultant.
“He has an unbelievable knowledge of the cell phone industry and technology,” Susan says. “And he’s very, very good with people.”
Fortunately for Sumter, Lake, Citrus, and Marion county residents, Comm‑Tech is located just one block north of SR 44 and one mile north of the Wildwood exit on the Florida Turnpike. The business also stays open until 6pm during the week to accommodate customers who want to come in after work, and is open from 10am to 3pm on Saturdays. In fact, on one particular upcoming Saturday, August 22, Matt and Susan will celebrate the official grand opening of Comm‑Tech from 9am to 7pm.
“We’re going to be providing barbecue lunch and dinner to whoever purchases a phone,” Matt says.
“We’re going to have drawings, too,” Susan adds. ”The radio station will also be there.”
Barbecue on a Saturday sounds like the kind of get-together families enjoy, and that’s the difference at Comm‑Tech. Customers are treated like family.
“We wanted it to feel like a family environment,” Susan says. “We’re going to take care of our people.”
739 S. Main Street
Wildwood, FL 34785